League/Tournament Operations Coordinator

    Qualifications

  • Passion for video games, and competitive gaming

  • An understanding of online and live event competitive experiences from the player’s and organizer’s perspective

  • Experience in quickly resolving disputes and applying judgement calls to complicated rule scenarios in high-pressure situations

  • Strong organizational, planning and interpersonal skills

  • Able to succinctly articulate complex scenarios in an understandable manner for higher management

  • Excellent communication (written & verbal) and presentation skills

  • High attention to detail, ability to multitask and maintain composure

  • Ability to work under tight deadlines and prioritize

  • Ability to build strong relationships built on mutual trust

  • Self-motivated Individual with an ability to work independently with guidance

  • Ability to work on call and work weekends

  • Proficient with Google Sheets, Google Docs, Google Drive, Discord, Social Media, and the Community Forums

    Responsibilities

  • As the League/Tournament Operations Coordinator, you will work closely with the Director of Operations and be responsible for driving Competitive Gaming player initiatives and maintaining the competitive gaming ecosystem with transparency, efficiency, and integrity

  • You’ll join a tightly integrated team that crafts strategies to drive the business forward by focusing on what excites our players and drives engagement

  • Provide great service and training to internal and external operators of sanctioned tournaments

  • Ensure that competitive rulesets and formats are comprehensive, clear and consistently applied across all sanctioned tournaments

  • Manage the tournament operations of online and live events by establishing repeatable processes and best practices

  • Communicate rules verbally and in written format to resolve competitor disputes and provide insights to spectators

  • Forge meaningful relationships with online communities to gather feedback, identify needs and message guidelines and obligations

  • Increase competitor satisfaction

  • Assist with the day-to-day execution of League Operations

  • Evaluate competitions, identify opportunities for improvement

Full description


League Operations Coordinator


We are looking for a humble but driven digital native who is passionate about competitive gaming, and who wants to create the future of interactive entertainment. This individual would join a solid team to assist in the growth of competitive gaming for the Militia Gaming League Franchise.

A key part of the team is the League Operations Coordinator. As the League Operations Coordinator, you will work closely with the Director of Operations and be responsible for driving Competitive Gaming player initiatives and maintaining the competitive gaming ecosystem with transparency, efficiency, and integrity. You’ll join a tightly integrated team that crafts strategies to drive the business forward by focusing on what excites our players and drives engagement.

    Responsibilities


  • The League Operations Coordinator will drive Competitive Gaming initiatives and meet the needs of our players by maintaining a competitive gaming ecosystem with high transparency, efficiency and integrity.

  • Provide great service and training to internal and external operators of sanctioned tournaments.

  • Ensure that competitive rulesets and formats are comprehensive, clear and consistently applied across all sanctioned tournaments.

  • Manage the tournament operations of online and live events by establishing repeatable processes and best practices.

  • Communicate rules verbally and in written format to resolve competitor disputes and provide insights to spectators.

  • Forge meaningful relationships with online communities to gather feedback, identify needs and message guidelines and obligations.

  • Increase competitor satisfaction.

  • Assist with the day-to-day execution of League Operations.

  • Evaluate competitions, identify opportunities for improvement.

    Requirements


  • Passion for video games, and competitive gaming

  • An understanding of online and live event competitive experiences from the player’s and organizer’s perspective

  • Experience in quickly resolving disputes and applying judgement calls to complicated rule scenarios in high-pressure situations

  • Strong organizational, planning and interpersonal skills. Able to succinctly articulate complex scenarios in an understandable manner for higher management

  • Excellent communication (written & verbal) and presentation skills

  • High attention to detail, ability to multitask and maintain composure

  • Ability to work under tight deadlines and prioritize

  • Ability to build strong relationships built on mutual trust

  • Self-motivated Individual with an ability to work independently with guidance

  • Ability to work on call and work weekends

  • Proficient with Google Sheets, Google Docs, Google Drive, Discord, Social Media, and the Community Forums